1. What is personal data and processing of personal data

Personal data is any information that characterises a natural person who is alive, such as his or her name, address, telephone number, interests, photos, opinions, etc.

Sometimes personal data concern particularly sensitive aspects of an individual’s private life, such as his or her religion, political beliefs, state of health or sex life.

Personal data is information that can lead to the identification, recognition and verification of the identity of a natural person.

The term “processing” of personal data covers a wide range of operations carried out on personal data, whether by manual or automated means. It includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction of personal data.

Examples of processing include personnel and payroll management, searching information in a contact database containing personal data, sending promotional emails, shredding documents containing personal data, publishing/posting a photograph of an individual on a website, filming (closed circuit television), etc.

2. Who is the controller of processing of personal data

The controller of your personal data is the company called ‘Mega Machines Channel LP’, based in Greece, with VAT number 802064029/ P.F.S PTOLEMAIDAS and with contact details email [email protected] Tel 2463400923. The above company determines the purpose and manner of processing your personal data. 

3. How we will process your personal data

The company under the name “….” complies with absolute consistency, strictly applies and observes the provisions of the applicable legislation on personal data protection, namely the General Data Protection Regulation (Regulation 2016/679 of the European Union) and its implementing law 4624/2019 as well as any other relevant data protection law. More specifically, it carries out processing operations exclusively and only of your personal data that are absolutely necessary depending on the purpose of processing and processes the data in a way that guarantees their security and protection from unauthorized or unlawful processing and accidental loss, destruction or damage, utilizing appropriate technical or organizational measures.

4. Which personal data are processed and for what purpose

Depending on the purpose for which company process your data from time to time, as explained below, it needs to process one or other data, which will in general be, depending on each case, as follows:

– your identity data (for example, your name, surname, image, language and country from which you interact with us, contact data, etc.);

– economic and transactions information (for example, your payment or card data, information on your purchases, orders, returns, etc.);

– connection, geolocation and/or browsing data (for example, the location data, the device identification number or the advertising ID, etc.);

– commercial information

– information about your tastes and preferences

Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the website, we will mark certain fields as compulsory, since this is information that we need to be able to provide the service or give you access to the functionality in question. Please take into account that, if you decide not to make such data available to us, you may be unable to complete your user registration or may not be able to enjoy those services or functionalities.

In specific cases, a third party may have provided us with information about you by using a feature or service on the website. In these cases, we only process your data where relevant to this feature or service, as stated in this Privacy and Cookies Policy. In other cases, we may collect information passively, as we may use tracking tools like browser cookies and other similar technology on our website.

Depending on how you interact with our website, we will process your personal data for the following purposes:

– For the drawing up, fulfilling and execution of the purchase or services contract that you executed with us on the website. This purpose includes processing your data, mainly: a) to contact you for updates or informative notices related to the contracted functionalities, products or services, including quality surveys and to be able to establish the degree of customer satisfaction with the provided service, b) to manage payment of the products that you purchase, regardless of the payment procedure used, c) to activate the mechanisms necessary to prevent and detect unauthorised uses of the website as well as potential fraud being committed against you and/or against us. If we consider that the transaction may be fraudulent or we detect abnormal behaviour which indicates attempted fraudulent use of our features, products or services, this processing may result in consequences such as the blocking of the transaction or the deletion of your user account, d) to manage potential exchanges or returns after you have purchased and manage requests of availability information for articles, reservations of products through the website, depending on the availability of such options from time to time, e) for invoicing purposes and to make available to you the tickets and invoices of the purchases you have made through the website and f) to ensure that you are able to use other available functionalities or services. 

– For marketing purposes. This purpose includes the processing of your data, mainly: a) to personalise the services we offer you and enable us to give you recommendations based on your interactions with us on the website and an analysis of your user profile b) to show you ads on the Internet which you may see when visiting websites and apps, for example, on social media. The ads you see may be random, but on other occasions they may be ads related to your preferences or purchase and browsing history, c) data enrichment: When we gather your personal data from a variety of sources, we may consolidate them under certain circumstances for the purpose of improving our understanding of your needs and preferences related to our products and services (including for the purposes of analyses, generating user profiles, marketing studies, quality surveys and improving our interactions with our customers) and d) to perform promotional actions.

– Analysis of usability and quality to improve our services. If you access our website, we inform you that we will treat your browsing data for analytic and statistic purposes, i.e., to understand the manner in which users interact with our website with the actions we implement on other websites and apps, so we can improve our services. In addition, we occasionally perform quality surveys and actions to know the degree of satisfaction of our customers and users.

5. What are the lawful bases – legitimate grounds for processing personal data

The legal terms on which controller is permitted to process your personal data also depends on the purpose for which the controller process them and are the following:

– For the purposes of drawing up and execution of the purchase or services contract, the legal basis for processing is the conclusion and execution of the contract itself, as without the processing of your personal data it is by definition and by objective judgment absolutely impossible for us to meet the contractual obligations we have undertaken towards you and to proceed smoothly and quickly to the completion of your order.

– For the purposes of marketing the legal basis is the consent that you give us freely after full and detailed information that has been provided to you. For example, you give us your consent when you accept receiving customized information through multiple channels, when you accept receiving push notifications on your device, when you configure it in the privacy settings of your device, when you consent through the cookies settings or when accepting the legal terms and conditions to participate in a promotional action. Furthermore, to offer you personalised services or to show you customised information, as well as to engage in data enrichment, we consider that we have a legitimate interest to conduct a profiling with the information that we have about you and the personal data that you have provided us.

– For the purposes of analysis of usability and quality, the legal basis is the legitimate interest in analysing the website usability and the user’s satisfaction degree. The processing of these data is also beneficial for you because the purpose is to improve the user experience and provide a higher quality service.

6. For how long the personal data are kept by the data controller

The time for which we will keep your data will depend on the purposes for which we process them, as explained below:

– For the purpose of drawing up and execution of the purchase contact, we will process your data for the time necessary to manage the purchase of the products or services that you buy, including potential returns, complaints or claims related to the purchase of the product or service in question. 

– For marketing purposes, we will process your data until you unsubscribe or cancel your subscription to the newsletter. Likewise, we will show you personalised ads until you change your device, browser and/or cookies settings so that permission to do so is revoked. If you participate in promotional actions, we will keep the data during a six (6) months period from the end of the action.

– For the purpose of analysis of usability and quality, we will process your data occasionally for the time during which we proceed to carry out a specific quality action or survey or until we anonymise your browsing data.

Notwithstanding the fact that we will process your data for the time strictly necessary to achieve the purpose in question, we will subsequently keep them duly stored and protected for the time during which liability may arise for their processing, in compliance with legislation in force from time to time. Once each of the potential actions is time-barred we will proceed to delete the personal data.

7. Sharing of personal data with third parties

To achieve the purposes mentioned in this Privacy and Cookies Policy, we must give access to your personal data to third parties that provide us with support in the services that we offer you, i.e.:

– Financial Institutions

– Anti-fraud detection and prevention entities

– Technological and analytical service providers

– Providers and partners of services related to logistic, transport and delivery and/or their partner establishments

– Service providers and collaborators related to marketing and publicity

For service efficiency purposes, some of these providers are located in territories outside the European Economic Area that do not offer a level of data protection comparable to that of the European Union. In such cases, we inform you that we transfer your data with adequate safeguards and always keeping your data safe, using the most convenient international data transfer tools, in example the Standard Contractual Clauses and any relevant supplementary measures.

8. What are your rights as a data subject – Ways of exercising the rights – Satisfaction of rights

Under the current legislation on personal data protection, natural persons whose data are processed, have the following rights:

– The right to be informed / transparency: You have the right to know who is processing your data, what categories of data they are using and why. The organisations processing your data must give you clear information in plain language.

– The right of access: You have the right to request free of charge access to your personal data that an organisation has about you.

– The right to rectification: You have the right to have the data rectified, if your data is inaccurate and/or incomplete.

– The right to erasure (‘right to be forgotten’): You have the right to have your personal data erased under specific conditions, such as where your data is no longer necessary, you have withdrawn your consent, your data has been unlawfully processed etc. Under this right you have the possibility, under certain conditions, to request that your personal data be removed from a search engine results list.

– The right to restriction of processing: You have the right to obtain restriction of processing where the accuracy of your personal data is contested, the processing is unlawful, the controller no longer needs the personal data for the purposes of the processing, you have objected to automated processing.

– The right to data portability: You have the right to have your data transmitted to another data controller.

– The right to object: You have the right to object to the processing of your personal data by an organisation, provided that this is not contrary to the public interest.

– The right to human intervention: You have the right to object where a decision is based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

The rights of data subjects may be exercised, in principle free of charge, either in writing or orally if the data subject so wishes.

The data subject may be required to pay a reasonable fee only if the request is manifestly unfounded or excessive (in particular where it is repetitive) or, in the case of the right of access, the number of copies the controller is required to provide is large. Instead, the controller may refuse to act on a manifestly unfounded or excessive request.

The controller shall respond to the data subject without delay and at the latest within one month of the request to exercise a right. The one-month period may be extended by two months if the request is complex or the number of requests is large. However, the controller shall inform the data subject of this extension within one month of the request.

If the data subject considers that his or her rights have been violated or that his or her personal data are being unlawfully processed, he or she has the right to lodge a complaint with the Data Protection Authority or another supervisory authority and to take legal action against the persons responsible.

9. Information on cookies

We use cookies and similar devices to facilitate your browsing on the website, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read our Cookies Policy to understand with greater detail the cookies and similar devices that we use, their purpose, how to manage your preferences, as well as other information of interest.

10. What are Cookies and what type of cookies are there

A cookie is a small text file that a website, app or other platform stores on your computer, tablet, smartphone or any other similar device, with information on your browsing and use, like a tag that identifies your device. Cookies are necessary, for example, to facilitate browsing and understand how users interact with platforms so they can be improved. They are also useful to provide advertising according to user preferences, as well as for other purposes detailed below. Cookies do not damage your computer or device.

Cookies can be classified as follows, depending on the owner:

1. a) First-party cookies: Are sent to the user’s computer or device from a computer or domain managed by the editor, and which provides the platform or service requested by the user.
2. b) Third-party cookies: Are sent to the user’s computer or device from a computer or domain not managed by the editor, but rather by another entity that processes data obtained from the cookies.

Cookies can be classified as follows, depending on the purpose:

1. a) Strictly necessary cookies (technical): The cookies that allow the user to browse a website, platform or app, and use the various options or services on it.
2. b) Functionality or customisation cookies: These cookies are needed to remember information so that the user can access the service or platform with specific characteristics that can differentiate their experience from that of other users, number of results displayed when the user runs a search, appearance or content of the service based on the type of browser used, or the region from where the service is accessed, etc.
3. c) Analysis cookies: These cookies can quantify the number of users, sections visited on the platform and how users interact with it to carry out statistical measurement and analysis on use, in order to implement improvements based on the analysis of data on how users use the platform or service.
4. d) Behavioural advertising cookies: Are those which store information on user behaviour obtained from continuous observation of their browsing habits, which allows us to develop a specific profile for displaying advertising adapted to these habits.
5. Usage and importance of Cookies on the website

Cookies are an essential part of our how website works. The main goal of our Cookies is to make your browsing experience as easy and efficient as possible. Information collected on Cookies also allows us to improve our website by making estimates on statistical data and patterns of use, gain a statistical understanding of how users interact with the website so as to improve our services, and to adapt the website to your individual interests, accelerate searches, etc.

In any case, the Cookies we use never store sensitive information such as passwords, credit or debit card details, etc.

12. Who uses the information stored on Cookies

The information stored on our website Cookies is only used by us, except those identified as “Third-party cookies”, which are used and managed by external entities to provide us services aimed at improving our services and the user experience when browsing on our website.

13. Ways of managing the use of Cookies on the website

In the Cookies settings panel, available at all times on our website, you can find all the information on the Cookies used by this website, along with information on the purpose, duration and management (first or third-party) of each Cookie, so you can enable or disable the use of Cookies that are not strictly necessary for website functioning. Alternatively, if you are browsing the Internet, you can disable the use of Cookies on your browser.

14. Changes to the privacy and cookies policy

 

We may amend the information contained in this Privacy and Cookies Policy when we consider this appropriate. Should we do so, we will notify you by various procedures through the website or we may even send you a notice to your e-mail address when the change in question is relevant to your privacy, for you to be able to review the changes, assess them and, as the case may be object or unsubscribe from a service or functionality. In any case, we suggest you review this Privacy and Cookies Policy from time to time in case minor changes are made or we make any interactive improvement, taking the opportunity that you will always find it as a permanent point of information on our Website.